Extend GLPI
MarifeX Enterprise Accelerator
Start from a working enterprise service desk, not a blank GLPI. More than 60 connected ITIL workflows, 40 functional groups and 12 SLA levels are deployed as one baseline, and then we adapt only what is specific to you.
- 10 workflowsService desk operations
- 4 workflowsAsset management
- 13 workflowsExtended asset lifecycle
- 14 workflowsAccess and employee lifecycle
- 12 levelsSLA and escalation
- 8 workflowsAdvanced service operations
- 12 workflowsEnterprise governance
- 2 workflowsProblem management
- 3 workflowsChange management
- 60+Connected workflows
- 9Solution packs
- 40+Functional groups
- 12SLA levels
What it is
- A ready enterprise foundation for GLPI, deployed as one connected baseline
- Works on a fresh installation or an existing supported GLPI
- Choose the solution packs you need; leave out the rest
- Readiness checks confirm dependencies before anything goes live
- Customised and deployed by us, then run by your own IT team
How it works for you
Customised for you. Run by your own team.
- Customise
Fitted to your organisation
We tailor groups, roles, approvals, SLAs and branding to the way your organisation works.
- Deploy
Installed on your GLPI
Deployed on a fresh or existing GLPI, with readiness checks before anything goes live.
- Run
Run by your IT team
Once live, your own IT team runs it with the standard GLPI screens they already know.
You pay for the Accelerator. Tailoring it to your organisation and deploying it come with it, and once it is live it is yours to run.
Before and after
What changes when you start from the Accelerator.
Building from a blank GLPI
- Weeks designing workflows from scratch
- Functional groups built one at a time
- SLA structures defined for every project
- Governance designed case by case
- Nothing to show until late in the project
Starting from the Accelerator
- More than 60 connected workflows in one baseline
- 40 functional groups ready to align
- 12 SLA levels already in place
- Governance and controls in every pack
- A working service desk to show from the start
Why teams use it
Less construction, more of your own service.
Faster to live
Move from a standard GLPI to a structured service desk without months of repetitive configuration.
Visible early
Stakeholders see and try a working service desk before the project ends.
Lower risk
Start from a tested baseline, with readiness checks before go-live.
Reusable
Roll out the same operating model to more sites, entities or environments.
FAQ
Questions we get asked
Does it work on a GLPI we already run?
Yes. It deploys on a fresh installation or on an existing supported GLPI. We check your current configuration first so the baseline fits around what you already have.
Do we have to take all nine packs?
No. You choose the solution packs that match your scope, and we can add others later.
Can our administrators change it afterwards?
Yes. Everything is native GLPI configuration, so your team manages it with the same screens as the rest of GLPI.
More for GLPI
Other products we built on GLPI.
G-Assist by MarifeX
An AI assistant that works inside the GLPI ticket screen, and goes well beyond a ticket summary.
Learn moreWhatsApp Enterprise for GLPI
A service desk inside WhatsApp.
Learn moreSanad by MarifeX
A native Android app for GLPI, built for technicians, supervisors and field teams who work away from a desk.
Learn moreMarifeX Analytics
Executive dashboards and reports inside GLPI.
Learn moreSee Enterprise Accelerator on your own GLPI.
Book a short demo. We will show it working, talk through your setup, and tell you honestly whether it fits.