Services
From the first look to the long run.
Four kinds of work, across GLPI, Zabbix and Metabase. Start with any one of them and add the others when you need them.
- ZabbixMonitoring
- GLPIService desk and assets
- MetabaseAnalytics on GLPI and Zabbix data
One team across all three
How it fits together
Four steps from the first look to a service that runs.
Each step builds on the one before. Start wherever you are today.
Consult
We look at how your team works and what your platforms do today.
- Health checks of what you run
- Process and ITIL design
- A written plan with priorities
Implement
New platforms set up properly, or existing data moved across with checks.
- Your servers or your cloud
- Configuration, rules and dashboards
- Migration and training
Integrate
The three platforms connected to each other and to what you already use.
- Zabbix problems as GLPI tickets
- Metabase across GLPI and Zabbix
- Directory, SSO, email and chat
Support
Once you are live, we keep the platforms healthy, current and improving.
- Planned, rehearsed upgrades
- Fixes from people who know your setup
- Bugs fixed upstream
Your service, live and improving
Consulting packages
Start free, or pick the package you need.
Each package has a set scope and a written result, delivered by engineers who fix GLPI itself. Choose one and we will send a proposal shaped to your setup.
Free 30-minute consultation
Best for: Small and medium organisations starting with GLPI, with a small team and a limited number of assets, who are not yet sure which workflows they need.
Advice only. If you want help with setup or configuration afterwards, we offer it at an affordable price.
- A 30-minute call with a GLPI engineer
- Advice on the workflows and settings your team actually needs
- Clear next steps you can act on
- Package 01
GLPI health check
Best for: Teams already on GLPI who want it to work better.
- A ranked list of findings
- Quick fixes done on the spot
- A prioritised plan for what to fix next
- Package 02
ITIL process design
Best for: Service desks where the same issues keep coming back.
- Incident, Problem and Change in GLPI
- SLAs, escalation and approvals
- Guides and training for your team
- Package 03
Service catalogue and portal
Best for: Requests that arrive by email, phone and chat.
- A catalogue in plain language
- Request forms and approvals
- A portal your users will use
- Package 04
Asset and CMDB clean-up
Best for: Asset data nobody quite trusts.
- Automatic inventory set up
- A clear asset model, duplicates removed
- Rules that keep the data clean
- Package 05
Upgrade and migration
Best for: Old GLPI versions, or a move from another tool.
- Every plugin and change checked
- The upgrade rehearsed on a copy
- Data moved across with checks
- Package 06
Monitoring and reporting
Best for: Too many alerts, and reports built by hand.
- Zabbix alerts tuned
- Important problems as GLPI tickets
- Metabase dashboards and scheduled reports
Working with us
What you can expect, whatever the project.
Scope in writing
What we will do, what we will not, and what you get at the end, agreed before work starts.
Your data stays yours
Platforms run on your infrastructure or your cloud account. We work through access you control.
Nothing hidden
Configuration, integrations and documentation are handed over, so your team can see and change how things work.
Same people throughout
The engineers on your first call are the ones who do the work and support it afterwards.
FAQ
Questions we get asked
Do we have to use all three platforms?
No. Most teams start with one, usually GLPI or Zabbix, and connect the others later when it makes sense.
Can we start small?
Yes. An assessment or health check is a good first step. You get a clear picture and a plan, and you decide what happens next.
Do you build custom plugins?
Yes, when configuration and existing plugins cannot do the job. We build them to follow each platform’s own conventions so they survive upgrades.
Let's plan your next step together.
Starting fresh with GLPI, moving from another tool, or connecting GLPI, Zabbix and Metabase into one service operation. A short call with our engineers is the best place to begin, and you will leave with a clear way forward.